Safebrick.com

Online Orders

ORDER CONFIRMATION EMAILS

Once you have placed your order on safebrick.com, we will send you a series of 3 emails, provided you submitted an accurate e-mail address when placing the order.

 

1. Order Received Email: sent immediately upon order

2. Payment Confirmation Email: sent when your card is charged (usually within a few hours)

3. Shipment Confirmation Email: Includes UPS tracking, and sent when your order has shipped (usually within 24hrs on business/working days)

 

FREE & FAST SHIPPING

SAFEBRICK offers free shipping on all online orders via UPS ground. We regret that at this time, we are unable to offer rush shipping - but this is a feature that will be added shortly. We currently ship to the following countries:

 

Albania, Australia, Austria, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Italy, Japan, Latvia, Lebanon, Lithuania, Luxembourg, Macau, Malaysia, Malta, Mexico, Monaco, Montenegro, Netherlands, Norway, Philippines, Poland, Portugal, Romania, Singapore, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand, United Kingdom, United States, Vietnam.

 

If you country isn’t our  list, please contact CUSTOMER SERVICE.

 

* European Orders: Orders will be delivered in 1-2 business days

* North American Orders: Due to the larger geographic area, orders will be delivered in 3-5 business days

* We aim to meet these delivery times but during busy periods like Christmas, deliveries may take a little longer.

 

FREE RETURNS WITHIN 30 DAYS

We currently offer free returns for full refunds within 30 days of your safebrick.com purchase. CLICK HERE TO CREATE A RETURN TICKET

 

2-YEAR WARRANTY

* If your product has broken (and is the fault of SAFEBRICK) outside the 30-day return window, but within its 2-year warranty you may be eligbile for free repair. CLICK HERE TO SEE OUR WARRANTY POLICY.

 

SHIPPING TERMS & CONDITIONS

* SAFEBRICK has the risk and liability for damage to the goods during transport when delivering until you or someone appointed by you have taken

  physical possession of the goods.

 

* If you choose to return the goods regardless of the situation you will have the risk and liability for damage to the goods during transport when returning

  until SAFEBRICK has taken physical possession of the goods.

 

* Business/Working Days: SAFEBRICK can dispatch orders on working days only. Working days are Monday to Friday, please take this into account when

  placing orders over the weekend. For example, if you place an order on Saturday your order will be dispatched on the next working day, which is Monday.